Privacy Policy
Last Updated: 27/07/2026
Welcome to Umrah Visa From Delhi, powered by Aimah Tours.
Your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, process, store, and protect your information while providing Umrah visa processing assistance and Saudi transportation booking services.
By using our website, services, or submitting your documents, you agree to this Privacy Policy.
1. Services Covered
This platform is used only for:
- Umrah visa processing assistance
- Saudi Arabia mandatory arrival transportation booking
- Related Umrah travel support services
We do not provide immigration services, work visas, residency permits, or citizenship-related services.
2. Information We Collect
We may collect:
- Full name
- Passport details
- Date of birth
- Gender
- Nationality
- Mobile number
- WhatsApp number
- Email address
- Address details
- Flight itinerary
- Hotel booking details
- Vaccination certificates
- PAN card details
- Payment details
- Travel history
- Uploaded documents and photographs
3. Purpose of Data Usage
Your information may be used for:
- Saudi Umrah visa processing
- Nusuk Masar related procedures
- Mandatory transportation booking
- Travel coordination
- Customer support
- Fraud prevention
- Compliance with Indian and Saudi regulations
- Communication regarding your application
4. Document Verification
Applicants are responsible for ensuring that all submitted documents and information are accurate, genuine, and valid.
Submission of forged, edited, fake, or misleading documents may lead to:
- visa rejection
- cancellation
- reporting to authorities
- permanent service restriction
5. Data Sharing
Your information may be shared only with:
- Saudi-authorised visa processing systems
- Nusuk Masar platform
- Transport operators
- Hotels
- Government authorities
- Regulatory bodies
- Payment gateways
We do not sell customer data to unrelated third parties.
6. Data Security
We use commercially reasonable security practices to protect customer information. However, no internet-based system can guarantee 100% security.
Customers are responsible for protecting their own login credentials and OTPs.
7. Cookies & Tracking
Our website may use cookies, analytics, conversion tracking, and performance monitoring tools to improve user experience and service quality.
8. Third-Party Services
We may use third-party integrations including payment gateways, Google login, WhatsApp links, mapping services, and analytics services. Their privacy policies may apply separately.
9. Visa Approval Disclaimer
Visa issuance is solely subject to Saudi government approval, Nusuk regulations, airline rules, and immigration policies. Umrah Visa From Delhi cannot guarantee approval in every case.
10. Policy Updates
We reserve the right to modify this Privacy Policy at any time without prior notice.
Continued use of the platform means acceptance of updated policies.
11. General Tour Agency Privacy Terms
At AIMAH TOURS, we understand that travel is not just about reaching your destination; it’s about the entire journey. We believe that every step of the way should be filled with excitement, wonder, and discovery. Our expert team of travel enthusiasts is devoted to crafting meticulously designed itineraries that showcase the best of each destination, ensuring you have an immersive and enriching experience wherever you go.
With a strong emphasis on personalization, we go above and beyond to understand your preferences and requirements, ensuring that every aspect of your journey is tailored to your individual needs. Our dedicated team of travel specialists will guide you through the entire process, from designing your itinerary to providing support during your trip. We take care of the logistics so that you can focus on enjoying your adventure to the fullest.
At AIMAH TOURS, we believe in responsible and sustainable travel. We strive to make a positive impact on the communities we visit and the environment. By partnering with local communities and employing eco-friendly practices, we aim to create a meaningful and respectful travel experience for both our clients and the destinations we explore.
12. Contacting Us
If you have any questions, would like to understand more about this Policy, or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via:
- Email: support@umrah.company
- Social Media: Reach out to us on Instagram.